Terms & Conditions                                             

  1. subject of the contract
    FotoStrobo Schmid sells the goods specified in the online store to the customer subject to the following terms and conditions of delivery and sale.
  2. conclusion of contract
    The contract between the customer and FotoStrobo Schmid is concluded by the customer’s order and its acceptance by FotoStrobo Schmid. The customer’s order shall be placed exclusively via the web shop (fotostrobo.ch). FotoStrobo Schmid accepts the order by sending the customer an order confirmation (by e-mail).
    By placing an order, the customer accepts the Terms and Conditions.
  3. product offer
    Design changes as well as errors in description, illustration, pricing and stock are reserved.
  4. terms of payment
    There is neither a minimum order quantity nor small quantity surcharges. All prices are in Swiss francs (CHF) including VAT, but excluding packaging and shipping. Payment must be made net within 10 days of the invoice date. Advance payment is mandatory for all new customers. However, we reserve the right to demand advance payment at any time. If payment is not made within 10 days, a processing fee of CHF 15.00 will be charged in addition to the invoice amount.
  5. shipping conditions
    Orders will be dispatched as soon as all items of the order are available from stock and ready for dispatch. Partial deliveries will only be made at the express request of the customer and against payment of the additional shipping costs.Products can be picked up directly by us:
    For organisational reasons, you can only collect your order when you receive a corresponding e-mail from us with the following text: “Ready for collection – Your order is ready for collection” – and not before!Shipping:
    Economy Switzerland up to 300CHF : 8.50CHF
    Priority Switzerland up to 300CHF : 10CHF
    Economy (signature) Switzerland from 300CHF : 9.50CHF
    Priority (signature) Switzerland from 300CHF : 11CHF
    We reserve the right to charge an appropriate surcharge for large or heavy consignments after consultation with the customer.
    The ordered products will only be reserved up to 3 days after the order.
  6. Reservation of proprietary rights
    The delivered goods remain the property of FotoStrobo Schmid until full payment has been received. If the customer is in default of payment, FotoStrobo Schmid is entitled to withdraw from the contract and take possession of the goods.
  7. Right of return
    – Orders can be cancelled up to 3 days after ordering, if the item has not yet been shipped. After the 3 days a cancellation fee of 20CHF will be charged.
    The customer has the right to cancel the contract without giving reasons within a period of 5 working days and to return the goods. The delivered goods must be returned undamaged, complete and in the original packaging. The customer shall bear the costs of the return. A handling fee of 20% of the value of the goods (but at least CHF 40.00 per order) will be charged for returns. Excluded from the right of return are Ocassion/Second hand products.
    – Functional guarantee unrevised: Functional guarantee at the time of purchase according to the product description.
    – Functional guarantee revised: Functional warranty at the time of purchase according to the product description and 3 months warranty if stated in the product description.
    – Return: 14 days return from the date of purchase with justification according to the functional guarantee. Return only with proof of purchase. Self-inflicted defects and deficiencies as well as function-irrelevant defects are excluded from return. Defects already described at the time of purchase are excluded from return.
  8. Warranty for defects and liability
    Products will be replaced or repaired free of charge if the defect is reported in writing by the customer within 5 working days after receipt of the goods. The delivered goods must be returned undamaged, complete and in the original packaging. The customer shall bear the costs of the return shipment. As far as the legal regulations allow, liability for damages is excluded. In particular, FotoStrobo Schmid shall not be liable for damage caused by improper use or natural wear and tear, or for damage that has not occurred to the delivered item itself.
  9. Intellectual property
    FotoStrobo Schmid reserves all rights to every design, text and graphic on its website. Copying or any other reproduction of the entire website or parts thereof is only permitted for the purpose of placing an order with FotoStrobo. FotoStrobo SChmid reserves all rights of ownership and copyright in all illustrations, drawings and other documents. The customer must obtain the express written consent of FotoStrobo Schmid before passing them on to third parties.
    However, it is permitted to use product descriptions or other standard texts such as ABGs.
  10. Privacy
    FotoStrobo Schmid ensures that the collection, processing and use of personal data comply with the provisions of the Swiss Data Protection Act and the relevant legal norms. The customer has the right to inspect the data stored about him/her at any time upon request.
  11. Jurisdiction and applicable law
    These GTC and the contracts are subject to Swiss law. The place of jurisdiction is Bern.
  12. Changes to our terms
    FotoStrobo Schmid reserves the right to change our Terms and Conditions at all times.